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RMA Form

RMA Form

SMD Lighting | RMA Request Form

SMD LIGHTING

www.smd.lighting

RETURN MERCHANDISE AUTHORIZATION

RMA Request Form • Complete all applicable fields

1. Customer & Order Information

Company / Customer Name *

Contact Person *

Email Address *

Phone

SMD Account Number

Invoice / Order Number(s)

Purchase Date

RMA Number (SMD use only)

Return Shipping Address

City / State / ZIP

2. Items for Return / Warranty Review (20 Lines)

#	SKU / Part Number	Product Description	Qty	Invoice #	Reason	Requested Resolution

Enter one product/SKU per line. If you need more than 20 lines, submit an additional form.

3. Additional Details

Describe defects, missing parts, or other return details (reference line numbers)

Photos / supporting documentation available Items are unused / unopened where applicable

4. Customer Acknowledgment

Important: This form is an RMA request, not an authorization to ship merchandise. Returns, warranty remedies, restocking fees, credits, and refunds are subject to SMD Lighting's published policy and approval. Obtain an RMA number and shipping instructions before sending any items. Do not include items that have not been approved.

I confirm the information above is accurate and understand that RMA approval is required. *

This standalone form does not automatically submit to SMD Lighting. Print or save the completed form and follow SMD's RMA submission instructions.